Sprint Outage Or Service Down? Current Problems And Outages



If you're living in the US, there's a good chance you're using a phone on one of the four major carriers: Verizon, AT&T, T-Mobile, and Sprint. Sprint Corporation allowed illegal charges to be added to consumers' wireless bills, a process known as "cramming." The case was filed against Sprint and Verizon who must pay a combined $120 million in refunds and $38 million in penalties and investigative costs.

She told me it was an annual membership (Sprint subscribers can actually become month-to-month members, which is the offer's biggest appeal), though she did get the monthly cost of $10.99 correct. I had a Sprint phone already, but it had uh succumbed to the lure of gravity a few times too many and was on its last leg.

AT&T and Verizon, the industry's behemoths, are recruiting Sprint customers who have grown tired of years of inattentive customer service and a lackluster array of cellphones. Sprint has the highest churn rate among its peers, 2.45 percent, which is why Mr. Hesse's first order of business was to make sure customers knew that someone was listening.

Sprint is widely recognized for engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States for leading brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless.

We just switched to Sprint from AT & T. So far We have had extremely poor data speeds and phone quality. We like that Sprint doesn't have tiered unlimited plans; it just has the one option that includes everything. The service was by far the worse of any of the other mobile carriers that I have used (e.g., Cingular, now AT&T and Verizon).

According to the American Customer Satisfaction Index , the company was rated lower than industry averages for its internet, subscription TV, and fixed-line telephone services. You get free texting and data use in most countries—although your speeds will only be around 2G. You'll also still have to pay voice calls.

Cuba 20 Plus - For $10 per month, you can enjoy 20 anytime minutes for calls to Cuba and reduced rates to more than 180 countries around the world. Sprint's 4G LTE network is the weakest of the four major carriers, but when you consider price and phone selection, the value you get for your money is top-tier.

Well I been with sprint customer for several years, I been experiencing problems with service by getting no service or having dropped calls. I called Sprint to transfer service Sprint from Verizon until I got the breakdown of the costs in my email which was completely different than what I was quoted on the phone.

I went to the Sprint store where the guy basically told me to get WiFi so we could have service and we were out of luck. If you travel a lot, then Sprint's unlimited plans are a pretty good deal for international text and data. Merger Growing Pains - Sprint's attempt to strengthen through acquisition has led to unwitting customer fallout.

People generally like Verizon, Sprint, T-Mobile, and AT&T until they have to talk to them. I thought Sprint's customer service was on the mend but your story suggests that things are as bad as ever. Sprint sits with AT&T at the very bottom of Consumer Reports' service and reliability ratings for 20 cellular providers, while T-Mobile is rated the best out of the current big four.

And in 2014, it warned they wouldn't accept a T-Mobile-Sprint combination at the time. We had been loyal customers of Sprint for at least 10 years but my phone eventually stopped working and could not find replacement batteries or accessories for it so we cancelled last Nov.

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